Senior Support Specialist – CNTG – ENOC

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Job Purpose

Delivers second line support to end users in the organization and responsible for solutions maintenance, modifications, performance, capacity, upgrades and administering applications and solutions.

Responsible for assisting in the design, delivery, and improvement of applications and systems.

Principal Accountabilities

Operational

  • Should be able to work independently as well as in team. Must possess good analytical and problem-solving skills. Should possess ability to explain technical matters in non-technical terms to customers
  • Should be able to effectively communicate (verbal or in written) with Customers, team members and Product vendors on the matters related to all functional or technical areas
  • Documents and maintain Knowledge database to share experience and knowledge with team members in order to enhance efficiency and reduce single person dependence
  • Coordinate work tasks with Customer, team members, and Product Vendors to perform the tasks assigned efficiently in Timely manner

Job Details

Posted Date: 2023-08-17
Job Location: United Arab Emirates – Dubai
Company Industry: Oil & Gas

Preferred Candidate

Degree: Bachelor’s degree

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