- Carry out relevant duties of managing incoming and outgoing calls / Chats / Emails as per the assigned schedule.
- Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
- Elaborate on the features, specifications, and details of the company’s product to convert the potential prospect into a consumer.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
Job Details
| Posted Date: | 2023-12-04 |
| Job Location: | Egypt – Cairo – Maadi |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Airlines |
Preferred Candidate
| Nationality: | Egypt |
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