Archives

Recruitment in Al Futtaim Group Sales Consultant | Al Futtaim Automotive | FAMCO – Hino Trucks (Sharjah, AE)

Job Requisition ID: 154581 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

 

Overview of the role:

The Sales Consultant is primarily responsible for achieving/exceeding the targeted sales of AFM Commercial Vehicles   (Hino Trucks) while maintaining/ improving the customer service experience.

 

What you will do:

• Achieve/Exceed monthly/annual sales target while maximizing the profitability of the business by focusing on both the net sales and gross margin earnings. This includes utilizing discounts as a tool to close deals. 
• Conduct regular customer/field visits to assess business requirements and maintain healthy relationships to ensure top customer satisfaction levels.
• Demonstrates trucks by explaining characteristics, capabilities, and features, offering test drives, explaining warranties and services.
• Maintain a strong focus on satisfaction of all customers.
• Contact prospective customers and assigned accounts within designated territory.
• Ensure Monthly over dues are not more than agreed target
• Attend all sales meetings and modular training sessions, refresher courses that introduce new products and make sure the Sales Manager / Branch Manager is informed if additional training is required.
   

Required Skills to be successful:

• 2+ years of experience in a sales role at a Commercial Vehicle dealership. 
• Valid UAE Driving License.
• Experience with commercial truck sales or truck equipment sales preferred.
• Experience within UAE or GCC Market preferred. 
• Excellent selling, communication and negotiation skills.

 

About the Team:

In this role you will be working in a diverse and fast paced environment and reporting directly to the sales manager. 

 

What equips you for the role:

• Bachelor’s degree or equivalent experience.
• Very strong PC skills including Excel and Microsoft office products.
• Customer Service Skills.
• Effective communicator.
   

 

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Recruitment in Al Futtaim Group Accounts Assistant | Al Futtaim Automotive | Toyota & Lexus (Sharjah, AE)

Job Requisition ID: 154442 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

 

Overview of the role
We are currently looking for competent and experience Accounts Assistant. The Accounts Assistant will be handling the cashiering activities and will work closely with Branch Accountants to support the Toyota & Lexus showroom and workshop activities.

 

What you will do
Cash (Revenue & Petty Cash Fund) Management

• Monitoring the insurance limits of cash/collection in vault, ensuring the insurance coverage from AOIC if the cash/collection in vault exceeds the limit
• Ensure that collected revenue must be handed over to Transguard on a succeeding day
• Daily collection reports should be uploaded in the shared drive provided by the AFSS
• All collection / PCF verification and hand over are properly signed / filed for future references
• Monitoring and communicate cheque clearance, bouncing cheques, and refund cheques –  Refunds ( Cash , Card to card, Cheque)
• Ensure accurate data entry in SAP – billing cancellation & advance payments should be kept at minimum level – Cash Invoices not yet collected report should be always cleared & monitored
• Ensure sublet and bought-out charges are posted to Job cards for charging the customer
• Receive cash, cheques, online/ bank transfers, credit/ debit card payments from customers, Record all collections in SAP system against relevant customer account, Daily Reconciliation of Revenue and Petty cash, Ensure safekeeping of cash and equivalents, Banking of Revenue Collection.
• Down Payment transfers in SAP

 

Business Processes & Controls

• All business processes are conducted according to SOP and with correct levels of sign authority
• Ensure payments / delivery to be done by/for the payer and if 3rd party, UT verified by the Branch Manager should be secured

 

Accounts Receivables Management (AR Management) 

• Daily / Weekly / Monthly monitoring of branch AR report (all credit facilities provided) and follow-up with concerned channels to ensure timely collection of all outstanding / overdue invoices
• Maintain list for all credit facilities provided to branch credit customers including credit limit / credit period / main contact details / credit facility documents if possible
• Performing AR Postings and PDC cheque posting and submission to HO
• Reviewing and ensuring of timely submission of Second sets / Loan documents submission.
• Reconcile credit customer accounts 

 

Invoicing & Delivery Management

• Perform financial transactions and process invoices in a timely manner.
• Ensure all relevant AFM document processes are strictly adhered to ensure all bank payments are met
• Ensure Revenue/Provision in place and Assignee clause is without error
• Substantiates financial transactions by auditing documents.
• Perform record keeping of all financial operations.
• Manage Intra & Internal Sales including Government Sales.
• Authorization of all in house AFM sales & credit customers.
• Daily invoice summary for credit invoices & sales return cases, monitor all outstanding debts & report. Performing any amendments required in the invoicing.
• Support & Guiding of Matrix managers, Sales team and Sales Admin.
• Maintain proper invoice filing with complete document set for easy retrieval

 

Petty Cash Management

• Verify all cash & cheque transactions from the previous day and encode into SAP.
• Strict adherence of AFM company policy regarding customer refunds, maintain log for tracking purposes.
• Monitoring Petty clash float for ensuring adequate balance and reviewing pending re-imbursements/claims for submission.
• Maintain demo & Fixed Asset fuel log
• Perform Surprise Cash Count as per SOP.
• Ensure that petty cash expenses are paid with appropriate approval as per DOA, liquidity of petty cash must be maintained for smooth branch operations

 

Financial Reporting, Cost & Internal Controls

• Finance related processes are conducted in compliance with AFM policies & procedures (SOPs).
• Supporting in monitoring Opex & Capex.
• Monitor & maintain AFM administration document process is adhered at all times.
• Monitor clearance of Open POs follow up with COT & Showroom Admin Team every month

 

Required skills to be successful

• Experience in Daily Collection Report – Collect cash / credit card payment against cash invoices.
• Experience in maintaining and balancing daily collection & petty cash fund twice daily
• Experience in daily, weekly, and monthly monitoring of branch AR report (all credit facilities provided) and follow-up with concerned channels to ensure timely collection of all outstanding / overdue invoices
• Invoicing & Delivery Management experience
• Petty cash management experience

 

About the team
The role will report to the Finance Business Partner and you will be working in fast phase environment.

 

What equips you for the role

• Bachelor’s Degree in Finance/Accounting 
• Minimum 3 years’ experience, ideally from an automotive dealership 
• Having strong Computer Skills; Familiarize with SAP system, advanced MS-Excel and knowledge of other MS Office applications 
• Ability to work independently with minimum supervision

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Recruitment in Al Futtaim Group Sales Executive | Al Futtaim Automotive | Toyota (Sharjah, AE)

Job Requisition ID: 152868 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

 

Overview of the role
As part of Sales team in Sharjah, you will be able to maximise every sales opportunity and build long term business relationships with all our customers. You will be responsible to achieve sales targets with retained gross margins on units and maximize the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on CSV & NPS throughout the customer journey.

 

What you will do

• Sales Volume: Achieve and maintain the Company prescribed sales standards for his/her area of operation, which improves and maintains company and brand image and prestige 
• Customer Satisfaction: Achieve or exceed CSI/ NSP objectives, thereby ensuring maximum customer satisfaction and repeat sales 
• Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company’s business objectives and a larger customer/prospect base 
• Cash and Credit Control: Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss 
• Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques and customer handling skills which in-turn enhance performance considerably

 

Required skills to be successful

• 2 years sales experience, Automotive sales background desirable
• Upselling skills and ability to create value from new products
• Exceptional written and spoken communication skills
• Strong negotiation skills, with evident ability to influence customer choices 

 

About the team
The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder Interacts directly with Branch Manager, Branch Sales Executives, Branch Support Staff. People working within the automotive Retail industry often have to work extended hours most evenings and weekends to achieve their targets

 

What equips you for the role

• Degree or Diploma education preferred, but not essential 
• Essential to have at least 2 years’ experience in a similar sales position in retail sales
• English is essential and Arabic is desirable.  Other languages such as Urdu, Hindi, Tagalog, Farsi etc are advantageous.  
• Leadership, negotiation and influencing skills, ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through. Strong team player.
• UAE Driving license is required
• Possess Technical knowledge of automobiles, negotiation and influencing skills

 

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.