Ticket Reservation Agent – AL MASHARIF CONTRACTING LLC.
Responsibilities:
- Reservation Management:
- Process and manage reservations for flights, hotels, and other travel-related services.
- Provide accurate and up-to-date information on available options, including pricing, schedules, and accommodations.
- Assist customers in selecting the most suitable travel options based on their preferences and budget.
- Ticket Issuance:
- Issue tickets and confirmations promptly and accurately.
- Ensure compliance with all relevant regulations and policies during the ticketing process.
- Handle modifications, cancellations, and refunds in accordance with company policies and industry standards.
- Customer Service:
- Interact with customers in a professional and friendly manner, addressing inquiries and resolving issues effectively.
- Provide assistance with booking changes, special requests, and other customer concerns.
- Collaborate with other departments to ensure a coordinated and positive customer experience.
- Documentation and Record Keeping:
- Maintain accurate and organized records of reservations, ticketing transactions, and customer interactions.
- Ensure compliance with all relevant documentation requirements and company procedures.
- Stay Informed:
- Stay updated on industry trends, travel regulations, and company policies to provide accurate and timely information to customers.
- Participate in training programs and continuous learning opportunities to enhance knowledge and skills.
Job Details
Posted Date: | 2024-04-26 |
Job Location: | United Arab Emirates – Dubai |
Job Role: | Hospitality and Tourism |
Company Industry: | Travel Agency |
Monthly Salary: | US $1,000 |