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Roles & Responsibilities 

• Manage incoming and outgoing mail, including sorting, distributing, and processing shipments.
• Maintain office supplies inventory and place orders as necessary to maintain adequate stock levels.
• Coordinate office maintenance and repairs, working with vendors and service providers as needed.
• Assist in setting up and organizing office spaces for meetings, events, and conferences.
• Support the facilities management team in maintaining a clean and organized office environment.
• Provide general administrative support such as answering phones, responding to emails, and scheduling appointments

Job Details

Preferred Candidate

Roles & Responsibilities 

• Ensure smooth office operations and oversee maintenance, including pest control, plant care, and electrical/plumbing services.
• Manage office supplies and stationery inventory, and handle utility bills (electricity, water).
• Manage parking facilities and assist with lease agreements. This includes overseeing office rent and parking payments and liaising with landlords regarding any office issues.
• Handle all couriers and manage business card issuance
• Provide comprehensive receptionist services, including visitor greetings, call management, and query resolution.
• Oversee tasks of office boys and other support staff. are met through the application of a highly professional trade approach

Job Details

Preferred Candidate

JOB DESCRIPTION

Customer Service

• Greet members and guests warmly and professionally.
•  Handle inquiries about membership packages, pricing, and benefits.
•  Efficiently check members in and out of the studio.
•  Address any issues or concerns raised by members or guests.

Administrative Tasks

•  Manage class schedules, appointments, and reservations.
•  Process payments for memberships, classes, and merchandise.
•  Maintain accurate records of member information, attendance, and transactions.
•  Monitor and restock supplies as needed.

Facility Management

• Front desk maintenance
• Security
• Equipment maintenance

Marketing and Sales

• Promotions: Promote studio events, promotions, and membership upgrades.
• Sales support: Assist with membership sales and renewals.

Job Details

Preferred Candidate

Key Responsibilities:

Reception Duties:

• Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
• Answer and direct incoming phone calls to the appropriate person or department.
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Handle incoming and outgoing mail, packages, and deliveries.

Administrative Support:

• Assist with scheduling appointments, meetings, and conference calls.
• Maintain office supplies inventory, placing orders as necessary.
• Prepare and format documents, reports, and presentations.
• Manage office correspondence, including emails, letters, and memos.

Office Management:

• Maintain and update office records, files, and databases.
• Coordinate office events, meetings, and conferences.
• Assist in onboarding new employees, including setting up workstations and providing necessary information.
• Ensure the office complies with company policies and procedures.

Customer Service:

• Provide information to visitors and callers regarding the company, its services, and general inquiries.
• Raise support tickets on customer issues and coordinate with technical team to close.
• Address and resolve customer inquiries and issues promptly and professionally.

Other Duties:

• Assist in organizing and coordinating travel arrangements for staff as needed.
• Support various departments with ad-hoc tasks and projects.
• Ensure compliance with health and safety regulations in the office.

Job Details

Preferred Candidate

Perform assigned duties as per internal SOP standards and company procedures.
Greeting and directing each visitor by providing an overall welcoming environment as per guest accommodation protocol to ensure outstanding customer experience.
Timely respond to all inquiries and consult walk-in guests at the reception, over the phone/email/whatsapp to promote treatments based on guest concerns.
Coordinate branch front-desk activities and answer all incoming phone calls.
Oversee the bookings of treatments and ensure that treatments are allocated to each therapist and that the staffing roaster is geared up at all time making sure that all treatments are available for booking and will be carried out smoothly.

Reports to: Restaurant Manager

Summary: 

We are seeking a friendly and professional Hostess to join our team. The Hostess will be the first point of contact for guests, ensuring they receive a warm welcome and are seated promptly. The ideal candidate will have excellent interpersonal skills, a positive attitude, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

Guest Reception:

• Greet guests as they enter the restaurant with a warm and friendly demeanor.
• Provide guests with accurate wait time estimates during busy periods.
• Help guests to find their assigned tables and provide menus.
• Ensure special seating requests are accommodated when possible.

Reservations Management:

• Manage and maintain the reservation system, taking bookings over the phone and online.
• Confirm reservations and update the reservation system with guest details.

Seating Management:

• Organize seating arrangements to maximize restaurant capacity and minimize wait times.
• Coordinate with servers to ensure efficient table turnover.

Communication:

• Communicate with the kitchen and serving staff to ensure guests’ needs are met.
• Handle guest inquiries and complaints in a courteous and professional manner, escalating issues to the manager when necessary.

Operational Support:

• Maintain a clean and organized hostess area.
• Assist in maintaining the overall cleanliness and organization of the restaurant.
• Monitor the dining area to ensure a pleasant dining experience for all guests.

Administrative Duties:

• Maintain accurate records of guest numbers, reservations, and special requests.
• Assist with administrative tasks as required by the restaurant manager

Job Details

Preferred Candidate

• Follow set guidelines to meet incoming visitors and help them locate the specified department in the organization.
• Provide general administrative support to staff members.
• Attend to incoming telephonic conversations and take appropriate decisions without any delay.
• Update calendars and schedule meetings.
• Use communication channels like telephone, emails, and fax to convey precise information as per the visitor’s requirement.
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• She must able to understand Chinese.

Job Details

Preferred Candidate

• Maintain professional etiquette to welcome visitors and guide them as per requirement.
• Provide general administrative support to staff members.
• Answer, screen, and forward incoming calls.
• Keep track of upcoming events and inform the specific staff members about vital activities and meetings.
• Use communication channels like telephone, emails, and fax to convey precise information as per the visitor`s requirement.
• Carry general clerical tasks like scanning, photocopying, faxing, and taking notes as per requirement.

Job Details

Preferred Candidate

• Daily need to clean office and serve Tea Coffee to guest and Staff
• Excellent in English speaking verbal communication
• Need to be involve in Real estate sales work.
• Excellent Microsoft Office. Word, Excel, PowerPoint.
• Maintain professional etiquette to welcome visitors and guide them as per requirement.
• Maintain smooth functioning of the company by supporting in-house members with general organizational tasks as per requirement.
• Answer, screen, and forward incoming phone calls. And keep call records.
• Create a timely record of important meetings and agendas by maintaining the company calendar.
• Inform interested and appropriate persons about the company’s basic details through various communication modes.
• Carry general clerical tasks like scanning, photocopying, faxing, and taking notes as per requirement.

Job Details

Preferred Candidate