Microsoft CRM Administrator – VeriPark Gulf

We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

The CRM Administrator will be responsible for the administration, configuration, maintenance, and support of our Dynamics 365 Customer Engagement (CE) platform. Plays a critical role in ensuring the optimal performance, scalability, and usability of the CRM system to meet the needs of the organization.

Duties & Responsibilities:

  • Oversee the implementation and maintenance of the new CRM system.
  • Administer, configure, and maintain Dynamics 365 CE to support business processes and workflows.
  • Troubleshoot and resolve technical issues, system errors, and data discrepancies in a timely manner.
  • Develop and Run system jobs on a regular basis to manage data usage.
  • Oversee daily, weekly and monthly business data input, verification, and quality enhancement.
  • Annually review workflows and use cases with business teams, procedures, support/training, UIs, and integrations.
  • Monitor system performance, identify areas for optimization, and implement solutions to enhance system efficiency and scalability.
  • Stay current with new features, updates, and best practices in Dynamics 365 CE and recommend enhancement or upgrades as needed.
  • Understand company’s policies, products, data and information to ensure Dynamics 365 CRM is optimally configured.
  • Develop and maintain a comprehensive understanding of Dynamics 365 Administrator tasks including creating profiles, security roles, users, page layouts, Exchange integration, email alerts and communications, data management, approval processes, workflows, reports, dashboards and activities.
  • Complete bulk imports and exports of data Batch reassignment of accounts and opportunities based on organizational changes.
  • Raise tickets to Microsoft and other suppliers on behalf of the firm.
  • Assist with user documentation and troubleshooting of technical issues with the platform.

Skills & Competencies:

  • Strong understanding of CRM concepts, business processes, and best practices.
  • Experience with D365 Dataverse, Power Platform, PowerApps (model driven and canvas), automating business processes with D365 CE Workflows and Power Automate.
  • Ability to trigger and execute SSIS packages.
  • Solution deployments, Release and patch management.
  • Strong data quality and management skills, to ensure data integrity, carrying out data cleaning, improvements and de-duplication and understand, report and seek to rectify data quality issues.
  • Experience serving in a primary support role for a Microsoft Dynamics environment to include system backup, maintenance, patch updates, error logs, and release management.
  • Good working knowledge of SQL server and ability to query in SQL.
  • Strong interpersonal skills and ability to be able to work comfortably with both technical and non-technical stakeholders
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Ability to juggle multiple projects simultaneously and manage time efficiently.
  • Active Directory and Group Policy management knowledge to direct customer in case of need.
  • Basic IIS knowledge.

We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

The CRM Administrator will be responsible for the administration, configuration, maintenance, and support of our Dynamics 365 Customer Engagement (CE) platform. Plays a critical role in ensuring the optimal performance, scalability, and usability of the CRM system to meet the needs of the organization.

Duties & Responsibilities:

  • Oversee the implementation and maintenance of the new CRM system.
  • Administer, configure, and maintain Dynamics 365 CE to support business processes and workflows.
  • Troubleshoot and resolve technical issues, system errors, and data discrepancies in a timely manner.
  • Develop and Run system jobs on a regular basis to manage data usage.
  • Oversee daily, weekly and monthly business data input, verification, and quality enhancement.
  • Annually review workflows and use cases with business teams, procedures, support/training, UIs, and integrations.
  • Monitor system performance, identify areas for optimization, and implement solutions to enhance system efficiency and scalability.
  • Stay current with new features, updates, and best practices in Dynamics 365 CE and recommend enhancement or upgrades as needed.
  • Understand company’s policies, products, data and information to ensure Dynamics 365 CRM is optimally configured.
  • Develop and maintain a comprehensive understanding of Dynamics 365 Administrator tasks including creating profiles, security roles, users, page layouts, Exchange integration, email alerts and communications, data management, approval processes, workflows, reports, dashboards and activities.
  • Complete bulk imports and exports of data Batch reassignment of accounts and opportunities based on organizational changes.
  • Raise tickets to Microsoft and other suppliers on behalf of the firm.
  • Assist with user documentation and troubleshooting of technical issues with the platform.

What we are offering?

  • Remote Freedom, Your Way: At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance.
  • Performance-Linked Bonus: Your hard work doesn’t go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!
  • Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you!
  • Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
  • Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
  • Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
  • Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
  • Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.

 About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.

Job Details

Posted Date: 2024-10-07
Job Location: Egypt – Cairo
Company Industry: IT Services
Monthly Salary: US $2,000

Preferred Candidate

Administration Assistant – Administration & Contracts Administration – The Australian University AU

Responsibilities

  • Provide routine/special administrative support to the Senior Manager and/or department in facilitating day to day activities/ project work.
  • Follow the university rules and regulations. 
  • Assist the Senior Manager with extra work related to the department. 
  • Assist in resolving administrative problems. 
  • Provide support for staff within the department on various requirements as requested and follow-up with concerned departments. 
  • Cover the reception in the absence as needed. 
  • Prepare routine and non-routine correspondence such as memos, letters, email and other correspondence as required. 
  • Receives, sorts and distribute mail. 
  • Creates and maintains filing system. 
  • Undertake other duties as required by the Senior Manager.

Job Details

Posted Date: 2024-10-07
Job Location: Kuwait – Al Kuwait
Job Role: Administration
Company Industry: Higher Education

Preferred Candidate

Administrative Assistant – Knights and Lords

We are looking for a meticulous and adaptable male candidate for Administrative position, who will be in-charge of the sales and general operations at the shop.

Sales and Administrator’s responsibilities includes:

– Directly reporting to the Managers.

– Dealing with the clients.

– Receiving, verifying, finalizing, and processing purchase orders.

– Issuing sales transaction invoices

– Coordinates fittings and arrange pick-up dates and times.

– Maintaining and updating sales and customer records.

– Supporting the sales department with other administrative tasks, if requested.

Sales and Admin Qualifications:

[ Previous experience in sales and administration or a similar role is an advantage.

[ Exceptional interpersonal and customer service skills.

[ The ability to multitask, work in a fast-paced environment, and meet deadlines.

[ Candidates should be young and have good English speaking and interpersonal skills

[ Computer skills required.

Job Details

Posted Date: 2024-10-07
Job Location: United Arab Emirates – Dubai
Job Role: Administration
Company Industry: Administration Support Services

Preferred Candidate

Gender: Male

Admin And HR Officer – Toyland Company

Need As fast as it should HR & Admin Officer for Retail Company with around 40 employees , who should handle the HR department by himself with full experience of Governmental sites and work and experience of HR and Administration work , with Salary between 7000 to 9000

Overview / job Brief

TheHR & Admin Officer is essentially responsible for the successful operations of the company in regards to maintaining all company records, staffing and handling human resources, legal documents and contracts, to ensure smooth operations of the company.

The HR & Admin manager is a result driven individual that has excellent communication skills, confidentiality abilities and problem solving abilities to ensure that company has the human resources it needs and functions well to effectively support the company’s development and increase sales.  

Key Relationships

• Executive Manager 

• Operation & Sales 

• Head office accountant

• Warehouse manager

• Purchasing Department

Responsibilities that are part of the role

• Maintain all company records.

• Develop Human resources strategies to raise staffing quality and experience; and reduce expenses.

• Implementing and revising company’s compensation program

• Create and revise all job descriptions

• Develop, analyze and update company’s salary budgets

• Develop, revise and recommend company policies and procedures, specifically personnel related policies and employee handbook

• Meet KPI targets and Saudiazation target for staffing goals within budget

• Ensure company’s compliance with all government bodies

• Implement and manage company’s internal policies and procedure.

• Prepare and submit yearly HR and Admin Budgets and ensure targets are met on a monthly basis.

• Maintain outstanding Human Resources conditions, and ensure that all employees feel comfortable and welcome in the HR office

• Stays up to date and always has current information on government and policies changes that effect the company

• Maintain accurate records of employees, all third party business contract and legal documents. 

• Maintains accurate and organized records of all administrative documentation including but not limited to, warning letters, memos, time sheets, schedules, evaluations etc…)

• Conduct employee evaluations and appraisals to assess needs and build career paths

• Deal with all issues that arise from staff or customers (complaints, grievances etc)

• Be a shining example of well behavior and high performance on behalf of the company.

Core Tasks

• Update all records and internal databases.

• Prepare all employee contracts and maintain files up to date

• Prepare all 3rd party contract (rental, supplier, legal, etc…)

• Understand and implements ALL company policies

• Create regular reports

• Plan and prepare work schedules, vacations, leaves and keep records of employees’ work schedules and attendance

• Prepares payroll, and ensures accuracy including, absences, warnings, sick leaves etc…)

• Arranges travel and accommodation for all employee of the company

• Creates, issues, and maintains records of all employee 

• Deals with all employee issues and successfully resolves an problems

• Guides and directs staff to better their work and personal life to ensue a happy Toyland team

• Maintains up to date and accurate records of Labor office, GOSI, medical insurance, municipality, fire fighting, general insurance and security, policies and documents for the company and all its employees.

• Ensures that company is always operating smoothly in accordance with government policies and procedures

• Deals with any issues that arise from government policies

• Interviews and recruits all company staff

• Conducting new employee orientation

• Provides all employees with assistance and counseling

• Oversees exit interviews

• Maintains Saudiazation levels according to government policies

• Manages and keeps accurate records of Admin petty cash

• Reviews and approves showroom, Head office and warehouse petty cash distribution

• Recommend to management and implement approved policies, goals, objectives, and procedures.

• Maintain current and accurate knowledge of all government policies and Labor law

• Keep in good order of and accurate records of all work.

• Deals with special customers and assists in creating quotations and providing customer the necessary information required.

• Assists with customer complaints and helps direct showroom managers on handling these situation

• Assists with marketing plans and implementation

• Assign employees to specific duties

• Enforce and practice safety , health and security rules

• Undertake other duties as directed

Selection Criteria

• Previous Human Resources experience 

• Previous Administration experience

• Excellent communication skills

• Excellent written and spoken English and Arabic required

KPIs

The review of this role would be performed by the appointed manager and would be based on the following Key Performance Indicators. KPIs will be monitored via surveys, based on peer feedback, meeting budgets, management observations and staff evaluation forms:

• Yearly Staffing Budget

• Saudiazation compliance

• Accuracy and organization of company records

• Maintaining high level of legal compliance

• Acceptance and implementation of company management decisions[

• Achieving targets

• Compliance with corporate policies, procedures and guidelines, in particular to company policies and government compliance

• Overall management of company employees

• Number of errors in company records

Job Details

Posted Date: 2024-10-06
Job Location: Saudi Arabia – Jeddah – As Salamah
Job Role: Human Resources and Recruitment
Company Industry: Toys & Leisure
Monthly Salary: US $3,000

Preferred Candidate

Career Level: Mid Career
Gender: Male
Nationality: Saudi Arabia
Degree: High school or equivalent

Administrator-Vehicle Maintenance

  • Overseeing daily maintenance operations and maintaining 100% accurate records of all planned and unplanned maintenance and repairs of Vehicles.
  • Supervising maintenance staff and ensuring efficient work completion.
  • Managing inventory and parts.
  • Monitoring and reporting on fleet performance including frequency of tire rotation, scheduled and non-scheduled maintenance, fuel efficiency etc.
  • Conducting vendor and supplier meetings (including site visits & negotiations).
  • Managing both system and manual databases.
  • Handling emergency response situations.

Job Details

Posted Date: 2024-10-04
Job Location: United Arab Emirates – Dubai
Company Industry: Distribution, Supply Chain & Logistics; Warehousing; Distribution, Supply Chain & Logistics

Preferred Candidate

Admin Assistant – The GS Global LLC

Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you.

Job Details

Posted Date: 2024-10-03
Job Location: United Arab Emirates – Dubai
Job Role: Administration
Company Industry: Administration Support Services

Preferred Candidate

Career Level: Mid Career

Procurement Administrator

  • As a Procurement Administrator, you will be responsible for developing and implementing procurement strategies to effectively source and secure high-quality materials, goods, and services required for the organization’s operations.
  • Prepare and analyze reports, budgets, and forecasts related to procurement, offering insights to senior management for informed decision-making.
  • Guarantee compliance with regulations in procurement operations and maintain meticulous documentation for audits and reviews, upholding ethical and legal standards.
  • Supervise supplier performance and manage associations, setting up quantifiable KPIs to uphold the continuity of supply chain functions.
  • Carry out in-depth market research and stay attuned to industry trends, recognizing possibilities for cost-saving initiatives and process advancements in the procurement domain.
  • Partner with cross-functional groups to comprehend procurement demands, interface with potential suppliers, and negotiate terms that balance cost-effectiveness and quality assurance.

Job Details

Posted Date: 2024-09-30
Job Location: United Arab Emirates – Dubai
Job Role: Purchasing and Procurement
Company Industry: Recruitment & Employee Placement Agency
Monthly Salary: US $2,000

Preferred Candidate

Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen
Degree: Bachelor’s degree

Admin Associate – Human Capital Group Qatar

  • Preparation of reports.
  • Perform Customer Verification.
  • Experience with Oracle, CRM etc.
  • Assists in the implementation of company policies and procedures related to the Department. 
  • Carries out and perform other related duties as specified and when required and assigned by the line Manager to improve or enhance the efficiency of department work and performance. 
  • Ensure adherence to laws and policies
  • Perform Customer Profile Verification
  • review and analyze

Job Details

Posted Date: 2024-09-30
Job Location: Qatar – Doha
Job Role: Administration
Company Industry: Recruitment & Employee Placement Agency

Preferred Candidate

The administrative and HR specialist – Trust & Will International Freight Forwarder L.L.C

Employee Visa Processing

  • Be familiar with the processes and requirements for handling work visas and residence permits for employees, and complete the relevant procedures on time.

Daily Office Operations Management

  • Be responsible for the procurement of office supplies to ensure sufficient supply.
  • Maintain and manage office equipment and handle equipment failures promptly.
  • Coordinate cleaning, security and maintenance services to keep the office environment clean and safe.
  • Manage the attendance equipment or attendance APP and manage it in accordance with the attendance management system.

Expense Management

  • Pay office rent, utilities and other expenses on time.
  • Maintain good communication with landlords and suppliers, negotiate expenses and handle related issues.

Other Administrative and HR Tasks

  • Be familiar with the communication and cooperation processes with local government agencies such as the labor department and immigration bureau to ensure the compliance of the company’s administrative and HR work.
  • Understand matters related to medical insurance in Dubai.
  • Respect and adapt to the multicultural and religious background of Dubai to avoid misunderstandings and conflicts at work.
  • Complete other administrative and HR tasks assigned by the leader.
  • Report the updates of administrative and HR documents and policy adjustments to the HR director of the headquarters in a timely manner.

Job Details

Posted Date: 2024-09-30
Job Location: United Arab Emirates – Dubai
Job Role: Human Resources and Recruitment
Company Industry: Human Resources
Monthly Salary: US $1,500

Preferred Candidate