Communicating with customers, making outbound calls to potential customers and following up on leads.
Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
Understanding customers’ needs and identifying sales opportunities.
Answering potential customers’ questions and sending additional information per email or via phone call.
Keeping up with service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of cars and services.
Staying informed about competing cars and services.
Upselling cars and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Utilizing virtual meetings to build relationships with new customers.
Processing customers’ purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
Advising customers on suitable cars selection based on their needs and specifications.
Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
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