Analyst | Al Futtaim Automotive | Customer Engagement (Dubai, AE)

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Recruitment in Al Futtaim Group Analyst | Al Futtaim Automotive | Customer Engagement (Dubai, AE)

Job Requisition ID: [[153563]] 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

 

Overview of the role:

This role to support customer data platform with multiple integration endpoints

 

What you will do:

  • Work with CDP Manager on all requirements including but not limited to compliance, digital marketing, customer and field marketing and media. Support CRM initiatives including integrations, segmentations activations
  • Monitor best practices. This includes participating in workshops to understand business objectives and translating these into a technical design for Audience Stream use cases.
  • Collaborate with teams from different parts of the organization to fill data gaps. 
  • Continuously monitor data inputs from data warehouse/data sharing tools and outputs to end users, ensuring methodologies and practices do not fall outside of company and industry standards.

 

Required Skills to be successful:

Candidate should have experience on the below: 

  • CDP (Customer Data Platform ) expert

  • Data Lake Designer

  • Data Warehouse

  • Azure

  • Databricks  

 

About the Team:
You will be reporting to Head of Data Insights & Advanced Analytics and will be an individual contributor

 

What equips you for the role:

  • B.E / B.Tech , B.Sc. Degree. Computer Science/statistics or any other numerical degree.
  • Minimum 7 years of experience in working on data lake or data warehouse systems, MPP systems.
  • Minimum of 3 years of working experience in data, insights, covering both technical and insights management elements
  • Candidates who are considered for this role should have demonstrated a high-level of Commercial Acumen,
  • Excellent IT skills including expert knowledge and experience of database structures, ETL Jobs (Informatica Cloud, ADF) , data modelling, Data designs, Analytics systems (preferably Tableau & Alteryx), SQL and advanced Excel skills.
  • Experience in Software engineering, data analysis, data integration, data migration, data quality, data governance and experienced in implementing ETL pipelines, data warehousing solutions and BI reporting.
  • Cloud experience in Azure Data bricks, Azure data factory Pipelines, Azure function, Logic apps, Azure DevOps, and SQL.
  • Experience in Data Warehouse concepts like Star Schema, Snowflake, Dimension and Fact Tables.
  • Well versed in Data Modelling, OLAP, ETL, RDBMS and Data warehousing concepts.
  • Strong knowledge of Entity-Relationship concept, Facts, and dimensions tables, slowly changing dimensions and Dimensional Modeling (Star Schema and Snowflake Schema).
  • Experience in Bug Fixing, Analysis, Database Design, Performance Tuning, Client Interaction, Testing and Support.
  • Experience in ETL, DB Jenkins promote and CICD deployments.
  • Experience working in waterfall and Agile methods.
  • Experience in MS SQL, PL SQL, Tableau and Power BI

 

 

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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