Recruitment in Al Futtaim Group National L&D Consultant – Non Technical | Automotive | Talent Center (Dubai, AE)
Job Requisition ID: 154532
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
To play an active part in a team of dedicated Learning & Development Consultants in developing high performing associates by way of assessments, on the job development activities and coaching, supported with engaging training programs as required by Al-Futtaim Automotive Group, underpinned by the respective Brand standards. The role will cover training needs analysis, design, development, planning, curriculum design and implementation of training programs utilizing a blended learning approach, including impact measurement. Activities will include, Digital Material development, Video Recording, Face to Face Training Delivery assessments and on-site support and coaching.
What you will do
- Ensure all training material is up to date and in line with modern repair methods and technology.
- Responsible for delivering and supporting all components of associate progress through to certification
- Arrange and conduct competency testing and assessments.
- Develop and update training programmes and material.
- Report learner attendance, results, and any issues, with emphasis on protecting learner & customer data.
- Maintenance and development of training aids.
- Actively promote equal opportunities and diversity in accordance with company policy avoiding discrimination
- Facilitate training needs analysis of retail market, advise according to market trends and distributor guidelines.
- Ensure compliance with management activities through one on ones and monitoring of daily distributor activities
- Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace in line with the associated business improvement required
- Participate and execute adherence to company and distributor policy and procedure compliance.
- Ensure the successful implementation of distributor training, value chain and distributor fundamentals training activities
- Conduct on-going dealer visits to identify individual training requirements, network support and complete post course follow up evaluations
- Support new model launch activities and external company training by way of material development with the support of the sales training team subsequent delivery
Required Skills to be successful
- Analysis and problem solving
- Effective communication and consultation skills
- Excellent negotiation skills
- Managing Senior management expectations and concerns
What equips you for the role
- High level of proficiency in both written and Spoken English, (additional languages advantageous)
- High level of proficiency with digital learning platforms & material / video editing software
- Working knowledge and understanding of Automotive Sales processes and systems
- A High-Level Qualification in:
- Adult learning or training and assessment certificate or equivalent
- Minimum Experience 2 years of experience in a training or coaching role
- Minimum 5 year of experience in the Automotive industry
- Assessment qualification
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