Sales Supervisor – Flare Fitness

• Design and promote activities to meet customer demand and generate revenue.
• Advertise and promote the center to increase usage, which may include commissioning and considering market research
• Maintain high levels of customer standard, often with a particular focus on avoiding loss of existing users.
• Priorities target activities and user groups, especially in local authority centers.
• Recruit, train and supervise staff, including managing staff rotation.
• Represent company at trade association meetings to promote products.
• Carry out health and safety checks on the equipment and site survey.
• Handle complaints and incidents, such as accidents, emergencies or theft.
• Ensure own and staff members’ first aid training is up to date.
• Prepare Annual budgets and generate income.
• Cash up and keep stock record.
• Represent Flare in Challenges, special programing and events.
• Monitor Operation wise meetings, to achieve let team achieve the target.
• Organizing Promotion events and communicating directly with customers.
• Coordinate with Finance for purchase equipment and supplies.
• Write monthly or weekly reports and prepare cash projections for centre owners or more senior management.
• Responsible for Head Coach’s centre operations sales and technical concepts into business objectives.
• Responsible for all aspects of the project life cycle from planning and business requirements gathering through user acceptance testing, deployment and ongoing support.
• Ensuring compliance with health and safety legislation.
• To ensure team members have current knowledge of the booking systems, meeting rooms, site facilities, local area and other general product knowledge necessary to perform their duties.
• Assembles and summarizes information as required.
• Prepares charts, graphs and tables for presentation or inclusion in reports & KPI’s.
• Develop and oversee processes and procedures such as Standard Operating Procedures.
• Handle associate grievances, complaints, and questions in a prompt manner. Involve human. resources when necessary to handle sensitive situations and complaints.
• Planning and managing daily operations, security and maintenance.
• Supervise Call Centre Team / Receptionist and provide them with the training and direction they need to meet company and personal expectations.
• Resolve customer complaints or problems.
• Responsible for resolving problems and complaints very quickly.
• Direct, supervise and assist with event marketing, preparation and cleanup.
• Monitor sales activities to ensure that customers receive satisfactory service and quality.
• keeps track of their attendance and delegates work to specific people.

[ Managing and balancing the gym’s budget 

Job Details

Preferred Candidate