Offer consistently professional, friendly, warm and engaging service
Welcome Guests to the assigned outlet, receive and conduct Guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
Set up the outlet prior to the business hours along with the service team
Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
Observe the cleanliness and maintenance of the outlet, the entrance area, changing rooms, toilettes.
Assure the well-being of all Guests by maintaining a close, friendly, yet discrete contact
Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a Guest requests
Be aware of all events and activities happening in the hotel and VIP guest inhouse
Contribute in setting up the outlets database
Reassure the Guests’ satisfaction upon their departure
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures
the hostess must be flexible to any changes in the points of sale
Job Details
Posted Date:
2023-07-18
Job Location:
Marrakech, Morocco
Department:
Food & Beverage
Preferred Candidate
Career Level:
Management
Nationality:
Morocco
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