Description
About the job
Key Duties and Responsibilities
Ability to accomplish any task by working collaboratively with fellow colleagues within or different departments.
Monitor the performance of the systems and maintain log book of performance
Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications and maintain uncompromising data and physical security standards.
Administer all user ID’s, passwords, and the most sensitive system utilities, secure all touchy resources and critical libraries under the supervision of the IT Manager.
Ability to understand guest needs and solve them immediately by asking assistance of the Manager or IT Supervisor if required.
Act as ‘primary contact’ for all hotel computer hardware installations and updates and support related queries.
Skills, Experience & Educational Requirements
A college diplomadegree in Computer Science or a related field.
Hotel experience in IT operation, and the experience in Opera (PMS and S&C), POS, material control systems and payroll systems.
Knowledge of HSIA, TCP/IP, DNS. DHCP, IP addresses, Subnet mask and Gateway
Familiarity with telecommunication standards and PABX.
A good understanding of Windows Desktop and Microsoft operating systems. Software, administration, configuring of mail systems, system installationconfiguration and installing third party software. Network and computer hardware background.
English – very good in speaking, writing and reading. Any other language(s) is an asset.
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