As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.
Sales Associate Responsibilities:
• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
Sales Associate Requirements:
• An Associate’s degree or high school diploma.
• Retail sales experience.
• A professional appearance.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.
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