Job Description:
- Rotational Shift basis 8 hours including 1 hour break
- 1 day off per week
- Accepted candidates will attend an induction (training before login)
Duties and Responsibility :
- Answering incoming calls in a timely manner.
- Provide customers with service in a friendly, confident, and knowledgeable manner.
- Communicate with other departments all relevant customer inquiries if applicable.
- Identify and escalate issues to supervisors
- Upsell products and services
- Complete call logs and reports
Work Location: Masr El Gedida / Nozha
Job Details
| Posted Date: | 2023-10-15 |
| Job Location: | Egypt – Cairo – Heliopolis |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Retail & Wholesale; Telecommunications; Call Centers & Customer Care Outsourcing |
Preferred Candidate
| Career Level: | Mid Career |
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