- To give excellent service to consumers by resolving their queries and to continually provide high standards of care throughout the relationship with the customer.
- Engaging with clients over the phone to help with problems questions, and applications.
Your Tasks
- Answering of customer calls and providing assistance in a positive, friendly and helpful attitude.
- Take ownership for resolving customer’s enquires and complaints promptly and efficiently, providing a solution in accordance with agreed company processes and procedures, and following up where necessary to ensure customer journey is managed well.
- Handling inbound and outbound calls.
- Provide concise, accurate, complete and informative responses to the customer.
- Recognize where customer issues require escalation and follow the escalation procedure.
Our offer
Salary: $700 per month + Overtime
Schedule: 40 to 48 hours per week
Food and Accommodation: Provided by the company
Job Details
| Posted Date: | 2023-11-07 |
| Job Location: | Romania – Bucharest |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Call Centers & Customer Care Outsourcing |
| Monthly Salary: | US $1,000 |
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