A leading bank is actively hiring a Mortgage Service Desk Officer for their Dubai office.
Key aspects of the role include:
- Act as the primary point of contact for mortgage clients providing excellent customer service.
- Check the customer profile in the system and suggest/provide relevant/revised mortgage rates to the line manager to enable customer requests to be actioned.
- Coordinate with relevant internal departments to fulfill client requests within the agreed turnaround times.
- Maintain accurate and up-to-date customer records in the bank’s systems.
- Provide after-sales service to mortgage clients, addressing any post-purchase issues or concerns.
Job Details
| Posted Date: | 2023-11-03 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Information Technology |
| Company Industry: | Banking |
Preferred Candidate
JobDXB.com, in partnership with the 7 states of the UAE (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah), is a leading job portal based in the country, connecting job seekers with opportunities across various industries in the region.
While we strive to provide a platform for employers and candidates to connect, it's essential to note that the content of job postings may vary, and we do not take responsibility for their accuracy or legitimacy. We advise applicants to exercise caution and diligence when applying for positions, ensuring thorough research and verification before proceeding with any application. Your career journey is important to us, and we encourage you to navigate it with care and discernment.