Sales Relationship Manager – UPFRONT HR

Our client is a leading multinational Forex Trading Company with headquarters in the UAE. They are looking for an experienced Sales Relationship Manager with a background in banking, or Forex within the Fintech industry who will manage the Russian market.
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<br />Responsibilities 
<br />Meet and exceed personal KPI targets.
<br />Retain and grow your customer portfolio through providing personalized support and fulfilling their needs.
<br />Develop a professional and trusting relationship with your active portfolio of clients, keeping them up to date with our developments to ensure they receive the highest level of service.
<br />Research sources for developing prospects and for information to determine customers’ potential.
<br />Prepare and enable efficient sales activities with available tools, reports, action items, and business insights.
<br />Listen to customers and offer the best solutions to their needs and concerns.
<br />Cooperate with relevant departments to resolve issues and complaints in a timely manner.
<br />Provide feedback to relevant departments on customer needs, expectations, and frustrations.
<br />Continuously improve knowledge of the financial markets and the company’s offering.
<br />Updating daily, weekly, and monthly reports for management.
<br />Providing feedback to relevant departments on customer needs, expectations, and frustrations.
<br />Display behaviors aligned with our core values – inside and outside the office.
<br />Adhering to all compliance and security requirements.
<br />Any additional duties and responsibilities that may be required.
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<br />RequirementsNative Russian, and fluent in English. Any additional languages are considered an advantage.
<br />Experience working in a sales environment, preferably in the forex industry.
<br />Experience selling to clients based in Russia.
<br />University degree or equivalent (Business, Finance, Economics, or relevant field).
<br />Computer literate – Good knowledge of MS Office and Outlook is essential.
<br />Excellent oral and written communication skills, and the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress.
<br />Strong interpersonal and problem-solving skills.
<br />Self-motivated with a willingness to work autonomously in a fast-paced and high-pressured environment and being able to multitask.
<br />Be proactive, show initiative and desire to drive continuous improvement.
<br />Energetic team player, with a positive outlook in the workplace.
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Job Details

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