Process Value Manager | Al Futtaim Automotvie | Operations Performance & Planning (AE)

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Job Requisition ID: [[157954]]

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role: 
This role reports to the Head of Operational Quality within the Operational Performance team. This team sits within the wider Business Operations function of Al Futtaim Automotive.

Across our organisation, we have multiple businesses, markets and brands. This creates a web of processes and ways of operating. The role holder will have unrivalled attention to detail when it comes to value identification and business case definition. You will be responsible for reviewing the processes of our business (working in conjunction with process owners in our businesses) and identifying changes that can be made to either make more money or increase efficiency/remove waste to reduce cost.

What you will do:

Process Value Analysis

<ul>
<li>Establish systematic approach for process review and value identification, including common checklist of evaluation steps to ensure consistency at all times</li>
<li>Manage the delivery and execution of activity scoring framework, maturity assessments and impact valuation of changes (fiscal) across our businesses and dealership operations</li>
<li>Identify and eliminate unnecessary steps and/or inefficient steps from our business operations</li>
<li>Identify and remove redundant processes from our operation</li>
<li>Run modelling and analytics on our process change activities, ensuring that all process changes are baselined, assessed and tracked for value realization (including forecasts of future value)</li>
<li>Drive improvements to cost traceability across operations (ie what steps in processes are driving what costs and are delivering what benefit upside) – paying attention to not removing critical enabler process steps</li>
<li>Facilitate decision making within our businesses by confidently communicating views and analysis on process change opportunity and quantifiable rationale (ie the reason for change) in line with strategy and business directives</li>
<li>Oversee corrective actions to ensure continuous feedback of data and insights into the valuation model to closely monitor progress towards the quantified value opportunity and instructing the businesses on corrective actions where deviations and/or drop offs vs value forecast(s) can be seen.</li>
</ul>

Required Skills to be successful:

<ul>
<li>Minimum 5 years experience working in highly structured, process led organisations</li>
<li>Background in military, defence or manufacturing project/process management desirable</li>
<li>Proven examples of operating process value analysis methodologies and quantification of upsides</li>
<li>Proven examples of running complex process improvement in a multi-functional environment</li>
<li>Impeccable structured thinking and experience of creating replicable value models/analysis</li>
<li>Comfortable operating data visualization tools (ie PowerBI)</li>
<li>Comfortable creating analysis and management level briefing documents and materials</li>
</ul>

About the Team: 
You will be working in a fast-paced and diverse environment, reporting directly to the GM – Operational Performance & Planning. This newly established function is responsible for creating and maintaining the highest operational standards across our business to create greater profitability for our business. Our remit is wide. Across the team, we work with central executive leadership and every Managing Director of our portfolio of automotive brands to deliver programmes and initiatives that have a direct impact on the experiences of our customers and our staff. 
The culture within the team is dynamic and entrepreneurial. Across all of our team members we actively foster inquisitiveness, ideas and challenges to the status quo. We know that the operations of ‘traditional automotive’ is shifting and we want new joiners to make their mark and play a big role in how we achieve success in the coming years as part of a multi-billion AED global business. With this in mind, you do not need to have worked in automotive all of your career. We are much more focused on your talents, capabilities and motivation to roll up your sleeves and get things done. 
If you think you are up for the challenge, can make a mark and see your ideas through to fruition, then you would be a perfect fit for the team and for our organization.

What equips you for the role:

Education:

<ul>
<li>A business or technical university degree is preferred. A statistical background would be beneficial and support the candidate with creating and managing the quantification modelling. For candidates without an applicable degree, significant past experience with supporting examples of how you can excel within the role is accepted.</li>
</ul>

Minimum Experience and Knowledge:

<ul>
<li>Deep domain expertise in process management</li>
<li>Lean Six Sigma and/or wider project management expertise (ie Prince) desirable</li>
<li>Comfortable working collaboratively with business stakeholders and steering/influencing decisions</li>
<li>Commercially aware</li>
<li>Proficient in MS Excel and PowerPoint</li>
<li>Time management and prioritisation to multi-task in a high demand, fast-paced environment</li>
<li>Operate in ambiguous business situations</li>
<li>Build positive working relationships and collaborate with colleagues across the automotive value chain</li>
<li>Travel and conduct onsite visits</li>
</ul>

About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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