About Cigna KSA
Breaking ground by becoming the first international health insurer to receive a branch license in
Saudi Arabia. Saudi Arabia’s Central Bank approved licensing for Cigna Insurance Saudi Arabia to
enhance quality and competitiveness, increase diversification, and introduce new perspectives to
the Saudi Arabian market. We are honored to have been awarded this license – and will work
diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier
employees lead to more productive workforces, these efforts are a win-win for all.
Our Offer:
- Competitive pay
- VIP Healthcare Insurance Plan
- Professional learning programs to help you grow your career at Cigna
- Superb office location at Riyadh Front
- Hybrid working
The role:
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.
Receives requests by mail, telephone, or in person regarding insurance claims/policies.
Responds to inquiries from policy holders, clients, brokers and/or others.
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
Mails or routes claim forms and supporting documentation to various units for final processing.
Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.
Job Details
| Posted Date: | 2023-12-21 |
| Job Location: | Saudi Arabia – Riyadh |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Insurance & TPA |
Preferred Candidate
| Nationality: | Saudi Arabia |
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