,net application Support – HCL

Hi Ahmed,

 

Greetings!

 

Please find job role in Riyadh as .net support application , if interested please share updated resume along with below details:

Current salary:

Expected salary:

Notice period :

Nationality:

 

Role – Application Support Analyst

Location – Riyadh KSA

 

As a Application Support Analyst he/She has to perform below roles & responsibilities (but not limited to): –

·      Work on Incident /WO/ Adhoc task for Application related issue, enhancement, releases, create & follow up Bug to development team.

·      Change deployment in Pre-Prod & Prod environment.

·      Attend Tab and Cab meeting and coordinate with the relevant team.

·      Provide technical support in resolving tickets focusing on P1 & P2.

·      Ticket Analysis and Support Doc (run book, SOP, Server details) updation.

·      Achieving all the Application Operation SLA.

·      Make sure to adhere the ITSM Process.

·      Ready to work under pressure and manage the work Load.

·      Problem Management, Providing RCA for PI (Reactive & Proactive).

·      Knowledge Transfer within the team.

 

Skill : –

Must Have: –

·      DotNet Core & Framework

·      C#

·      MSQSL : Capable of writing simple to very complex queries

·      Knowledge of Index, DML & DDL StatementIIS Knowledge

·      Able to troubleshoot issue, analyze Logs & good problem solving ability

·      Should be able to handle the pressure and take decision

·      Good in Documentation

·      Should have prior experience in application support or ready to work in Application support (No Code enhancement).

 

Good To Have: –

·      ITIL Knowledge, ready to work in Application support environment with tight deadlines & availability

·      Network & Security Knowledge

·      Windows knowledge

 

Best Regards, 

Garima Kohli

Job Details

Preferred Candidate