Senior Portal / Website Specialist

Responsibilities

Portal Roadmap Initiatives:

• Continuously initiate and coordinate with the business and management to exchange Ideas and suggestions in line with company and end-user interests of portal activities.
• Manage the process of implementing and enhancing current/new initiatives in line with Support Services and Communication Committees.
• Submit periodic reports about the portal planned activities, obstacles, deviation…etc., and follow up to find appropriate solutions.

Portal Activation and Deployment:

• Communicate and activate current / new features of portal usage through creating manuals, guidelines.
• Ensure the deployment of portal services to make sure that end user has the knowledge to navigate them.

Portal Structure and Display:

• Ensure the portal structure is well designed and grouped to be user friendly and easily accessible.
• Communicate with the concerned departments to continuously enhance the display of the Portal and keep it up to date with the new Portal visualization techniques.

Portal Content Management:

• Coordinate with portal owners to make sure that the posted content is up to date and consistent
• Ensure that posts / documents are subject to the company policies and procedures.
• Ensure that posted contend is in line with security system and authorization access management.

Portal Awareness and Tips:

• Ensure that end user is always aware of the existing of new portal services / capabilities / features to maximize the benefits and usage of the portal.
• Continuously update the end user with of random tips about the portal activities

Portal Quality Services:

• Ensure that all portal services and features are working properly and smoothly.
• Coordinate and follow up with the concerned departments to resolve any technical issue that would affect the Portal services and features
• Conduct surveys regularly to enhance the Portal activities.

Job Details

Preferred Candidate