Multi Technician I Real Estate I Al Futtaim Engineering (AE)

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Job Requisition ID: 159130

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

To carry out corrective, reactive, and preventive maintenance of HVAC system, Electrical System, Plumbing system and other equipment in private properties.

The job role involves providing fantastic customer service and delivery of MEP and AC related services.

This position is Field based role and often involves irregular working hours in adverse conditions. Some jobs may be in remote locations as well.

Suited for people with strong MEP skills and able to work independently.

What you will do:

Key Accountability 1: Maintenance works

Responsible for:

The role includes performing the following functions:

<ul style=”margin-bottom:1.0px;margin-top:1.0px”>
<li style=”text-align:justify”>To carry out Planned, Reactive & Corrective Maintenance Task. Ensure tasks are completed within the required response time based on priorities. </li>
<li style=”text-align:justify”>Monitor spare parts, tools and equipment required to execute the maintenance work. </li>
<li style=”text-align:justify”>Communicate with supervisors in case of major breakdown or Emergency tasks. </li>
<li style=”text-align:justify”>Follow the safety regulations and procedures while performing the maintenance work.</li>
<li style=”text-align:justify”>Perform regular maintenance work on AC system.</li>
<li style=”text-align:justify”>Diagnose electrical and mechanical defects and malfunctions.</li>
<li style=”text-align:justify”>Install, replace or repair faulty AC equipment. </li>
<li style=”text-align:justify”>Carry out PPM for HVAC & other MEP equipment.</li>
<li style=”text-align:justify”>Troubleshooting, repairing, installing of new compressor, AC leakage.</li>
<li style=”text-align:justify”>Installing, inspecting, maintaining, and repairing Electrical system for villas and residential apartments.</li>
<li style=”text-align:justify”>Knowledge of DB modification and providing solution for electrical issues</li>
<li style=”text-align:justify”>Electrical troubleshooting</li>
<li style=”text-align:justify”>Diagnose electrical malfunction, power tripping and power outage.</li>
<li style=”text-align:justify”>Installing, inspecting, maintaining, and repairing Plumbing system, water tank, pump, sump pit system</li>
<li style=”text-align:justify”>Diagnose leakage and blockage understanding the drainage and water supply system.</li>
<li style=”text-align:justify”>PPM for plumbing system</li>
<li style=”text-align:justify”>Knowledge in plumbing system parts and accessories</li>
<li style=”text-align:justify”>Installing water tank, water heater and all relevant plumbing works</li>
<li>Minor carpentry work, painting job, gypsum installation access hatch</li>
</ul>

Key Accountability 2: Customer Service

Responsible for:

<ul style=”margin-bottom:1.0px;margin-top:1.0px”>
<li style=”text-align:justify”>Contribute to the development of a customer focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives.</li>
</ul>

Key Accountability 3: QHSE.

Responsible for:

<ul style=”margin-bottom:1.0px;margin-top:1.0px”>
<li style=”text-align:justify”>Contribute to safe systems of work and the development of quality management system by ensuring all work practices comply with relevant safety standard.</li>
<li style=”text-align:justify”>Ensure that measures to protect personal safety and well-being are always in place and that personal actions do not jeopardize the safety and well-being of others.</li>
<li style=”text-align:justify”>Adhere strictly to all Safe Operating Procedures, and Safe Work Instructions – thus preventing potential incidents at all times.</li>
<li style=”text-align:justify”>Comply with HSE policy.</li>
</ul>

Key Accountability 4: Equipment’s, Tools & Tackles, Return of materials.

Responsible for:

<ul style=”margin-bottom:1.0px;margin-top:1.0px”>
<li>Maintain company’s equipment’s, tools and tackles used for maintenance related works and return the same. </li>
<li>Returning all defective, unused materials, spare parts to store</li>
</ul>

Key Accountability 5: Behavioural and discipline.

Responsible for:

<ul style=”margin-bottom:8.0px;margin-top:1.0px”>
<li>Punctuality, time management and proper communication with supervisor, team, and customers</li>
<li> Compliance to company policies and procedures</li>
</ul>

Job Context:

Al Futtaim Private Assets Facilities Management division is specialized in providing facilities maintenance to its customers. Job holder will play a key role on the following.

<ul style=”margin-bottom:1.0px;margin-top:1.0px”>
<li style=”text-align:justify”>Meet and enhance the customer requirement in line with the company’s policy and objectives.</li>
<li>Able to communicate effectively at all levels; speak & write.</li>
<li>Ability to listen to customer, empathise and provide appropriate solutions to achieve satisfactory results.</li>
<li>Concern for the quality of one’s work, other workers, and the organisation as whole.</li>
<li>Effective Team Player</li>
<li>Should be able to work in shifts across any Emirates.</li>
</ul>

Required skills to be successful:

Job-Specific Skills:

<ul style=”margin-bottom:1.0px;margin-top:1.0px”>
<li>Diagnose, troubleshoot (Mechanical, electrical) all types of Split, Package AC, All types of AHU, FCU</li>
<li>Able to read, understand electrical circuit diagram and basic functions of control power and control components and troubleshoot.</li>
<li>Ability to work with industry specified tools (Handling brazing sets, pressure regulators, vacuum pump, hand tools, analog/digital multi-meter, and insulation meter)</li>
<li>Carryout Planned Preventive Maintenance of Unitary and applied chilled water products based on service frequency and seasonal requirements.</li>
<li>Able to carry out site inspection and assess condition of all types of unitary products, applied chilled water products.</li>
<li>Carryout corrective, reactive, planned preventive maintenance works using computer aided facility management (CAFM), Mobility</li>
</ul>

What equips you for the role:

Minimum Qualifications, Certification and Knowledge:

<ul style=”margin-bottom:1.0px;margin-top:1.0px”>
<li>Basic English Level 3 (Read & Write)</li>
<li>Diploma / ITI in any MEP trade (Minimum 2 years)</li>
<li>Good understanding of theory and principles of heating, ventilation, air-conditioning, refrigeration, electrical & plumbing systems.</li>
<li>Understanding of System Sequence of Operation, schematics of Unitary (Window, all types of Split AC, Package AC) and applied HVAC products (AHU’s, FCU).</li>
<li>Basic understanding of functionality of each component and equipment standard operating values.</li>
<li>Strong Understanding of Health and Safety in the workplace</li>
<li>Experience delivering MEP services to customers.</li>
<li>Strong background working with a reactive maintenance company.</li>
<li>Strong client engagement and customer service skills</li>
<li>Strong time management skills.</li>
<li>Ability to work independently.</li>
</ul>

Minimum Experience:

Total 4 years of experience in building maintenance at any residential, commercial, and industrial facilities and out of which 2 years of experience in GCC in similar job.

About Al-Futtaim Engineering & Technologies 
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.

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