<p><b>Job Requisition ID: </b>159470 </p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. </p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p>
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<p><b>Overview of the role:</b></p>
<ul>
<li>The primary focus of the role will be to act as the link between the various roles in the branch and the external service providers such as workshop, drivers, external regulatory agencies etc to ensure a seamless vehicle delivery to the customer each time, while maintaining error free transaction records of purchases and invoicing done at the branch.</li>
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<p><b>What you will do: </b></p>
<ul>
<li>Coordinate all vehicle deliveries for each day. Ensure that vehicles are sent to the workshop for cleaning and servicing; ensure accessories are fitted as per specifications from the customers and that the vehicle is prepared for delivery with zero errors and omissions.</li>
<li>Ensure timely and complete documentation pertaining to the registration of vehicles which include insurance, number plates, VCC documents, Invoicing, Sales Letters and Gate Passes, etc., to ensure a smooth sales process.</li>
<li>Coordinate with Drivers to ensure that all Demo cars are cleaned, fuelled, and thoroughly checked and kept ready for test drives for the day.</li>
<li>Conduct physical and System Inventory Checks on a daily basis to inform Branch Sales Managers and Sales Executives of available stocks.</li>
<li>Oversee display of Vehicles in the location to ensure these are displayed as per required standards.</li>
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<p><b>Required Skills to be successful:</b><br>
1.- Customer service experience<br>
2.- Communication skills <br>
3.- Timely Resolution <br>
4.- Proficient in Microsoft Office</p>
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<p><b>About the Team:</b></p>
<ul>
<li>Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.</li>
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<p><b>What equips you for the role:</b></p>
<ul>
<li>Diploma / Bachelor’s Degree (Automotive / Mechanical engineering preferred)</li>
<li>2 years’ experience in a similar role</li>
<li>Proficient in SAP </li>
<li>Proficient with MicroSoft Office and MicroSoft Excel</li>
<li>Efficient co-ordination in respect of the day-to-day activities of a retail operation</li>
</ul>
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<p><b>About Al-Futtaim Automotive</b><br>
A major division of the UAE-based Al-Futtaim Group of companies, <b>Al-Futtaim Automotive</b> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br>
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br>
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers – right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. <br>
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br>
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <b>This is Al-Futtaim Automotive and we empower talent to move forward.</b></p>
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