- Manage inbound and outbound calls in a timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- provide information to the customer about our products and create lead using proper lead type.
- Contribute to the company’s growth by improving the number of connections using pleasant and informative conversations.
- Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
- Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
Job Details
| Posted Date: | 2024-02-27 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Call Centers & Customer Care Outsourcing |
| Monthly Salary: | US $1,000 |
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