- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
Job Details
| Posted Date: | 2024-02-27 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Accounting |
| Monthly Salary: | US $1,500 |
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