- Identify and assess customers’ needs to achieve satisfaction.
- Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Interact with the senior management to understand updated organizational policies and new products.
- Troubleshoot and resolve product issues and concerns.
Job Details
| Posted Date: | 2024-02-11 |
| Job Location: | Pakistan – Rawalpindi |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Telemarketing |
Preferred Candidate
JobDXB.com, in partnership with the 7 states of the UAE (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah), is a leading job portal based in the country, connecting job seekers with opportunities across various industries in the region.
While we strive to provide a platform for employers and candidates to connect, it's essential to note that the content of job postings may vary, and we do not take responsibility for their accuracy or legitimacy. We advise applicants to exercise caution and diligence when applying for positions, ensuring thorough research and verification before proceeding with any application. Your career journey is important to us, and we encourage you to navigate it with care and discernment.