- Understand the demand of consumers to provide timely service and solutions.
- Utilize available resources to offer precise information in a clear and concise manner.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Create a concise report on client interaction to facilitate a swift decision-making process.
- Interact with the senior management to understand updated organizational policies and new products.
- Identify practical challenges in a project to rectify the issues for final delivery.
Job Details
| Posted Date: | 2024-02-03 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Call Centers & Customer Care Outsourcing |
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