We are hiring Call Center Quality Analyst – Riyadh
- Position Type: Full Time
- Schedule: 5 days per week
- Analyze call center data to generate valuable insights to predict customer trends.
- Track key quality assurance metrics for improvement strategies.
- Monitor KPIs, track quality metrics and provide regular analytics reports to upper management.
- Make recommendations on process and policy improvements from reports.
Job Details
| Posted Date: | 2024-02-19 |
| Job Location: | Saudi Arabia – Riyadh |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Telecommunications |
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