- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Utilize available resources to offer precise information in a clear and concise manner.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Interact with the senior management to understand updated organizational policies and new products.
- Troubleshoot and resolve product issues and concerns.
Job Details
| Posted Date: | 2024-03-10 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Administration Support Services |
| Monthly Salary: | US $1,000 |
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