Telecom Foreman – Airswift

Job Purpose

•   Support IT/Telecom functions and provide detailed IT/Telecom technical expertise to maintain Telecom environment and resolve day to day issues. Ensure preventive and corrective maintenance telecom activities are assigned to Telecom Technicians. 

Key Job Accountabilities

•   Investigate and supervise operational issues, problems, and support requests, in coordination with colleagues and other stakeholders, seeking effective solutions and appropriate actions for resolution.

•   Handle requests that require modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to Senior Systems Engineer.

•   Monitor progress of requests for support and ensure users and other stakeholders are kept informed and take corrective action to avoid and minimize delays.

•   Perform and oversee tasks associated with operations, administration, and maintenance tasks completion to be done in SAP.

•   Provide support for documents and execution of small-scale projects (or sub-projects) by actively participating in all phases of the project.

•   Identify, assess, and manage risks and issues which might impact on the success of the project and report.

•   Participate in meetings with stakeholders and assists in presenting issues and solutions.

•   Ensure compliance with information security policies, procedures, and standards.

•   Ensure all work is carried out and documented in accordance with required standards, policies, and procedures

Job Details

Preferred Candidate