Client Relationship Executive: – Virtual Calibre IT Solutions LLC

• Cultivate strong relationships with clients to ensure satisfaction and retention.
• Act as the main point of contact for clients, addressing inquiries, concerns, and providing solutions promptly and professionally.
• Communicate effectively with clients through various channels including phone, email, and in-person meetings.
• Understand clients’ needs and requirements and collaborate with internal teams to ensure timely delivery of services.
• Keep accurate records of client interactions and transactions using CRM software.
• Monitor client accounts, track performance metrics, and provide regular reports to management.
• Assist in developing strategies to enhance customer satisfaction and loyalty among clientele.
• Stay updated on industry trends and competitor activities to identify potential areas for improvement.
• Excellent communication and interpersonal skills, with the ability to build rapport quickly.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to multitask, prioritize tasks, and manage time effectively.

Job Details

Preferred Candidate