- Understand the demand of consumers to provide timely service and solutions.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Collaborate with the managers to stay informed about changes in company rules and new projects.
- Troubleshoot and resolve product issues and concerns.
Job Details
| Posted Date: | 2024-05-11 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Administration Support Services |
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