PMO Coordinator

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What You’ll Be Doing

We are looking to hire a PMO Analyst to join our central Portfolio and PMO team, supporting Group Technology and Data. As a PMO Analyst, you will play a crucial role in supporting the successful delivery of projects across the organization. Your primary responsibility will include building detailed project and portfolio dashboards, keeping projects on budget, tracking progress, and analyzing project data to identify areas of improvement. Ultimately ensuring the PMO is monitoring and controlling the central delivery portfolio, and project managers are adhering to best practice project management processes and practices.

Project Governance Support
– Assist in the adherence and maintenance of project governance frameworks, processes, and standards.
– Ensure project adherence to established methodologies and best practices.
– Monitor project compliance with company policies, guidelines, and industry regulations.
– Support CITO and CITO office on strategic project coordination.
Project Reporting and Tracking
– Responsible for the creation and maintenance of dashboards and executive summaries.
– Monitor and Control project status reports, and KPIs metrics to provide real-time visibility into project performance.
– Consolidate data from various sources and analyze project information to identify potential risks and opportunities.
– Manage workplan, tracking and analytics for the program / project execution.
– Regularly update project stakeholders on progress, milestones, and key deliverables, risks & issues.
– Support in financial tracking and reporting work for the program / project.
Resource Management
– Collaborate with project managers to ensure appropriate resource allocation across projects.
– Assist in resource forecasting and capacity planning to optimize project team efficiency.
Documentation and Documentation Management
– Manage project documentation repositories, ensuring version control and accessibility.
– Support the development and maintenance of project templates, guidelines, and process documentation.
Project Communication
– Facilitate effective communication channels between project teams, stakeholders, and the PMO.
– Coordinate project meetings, workshops, and reviews.
Risk and Issue Management
– Monitor project risks and issues, escalating critical items to the PMO Manager as needed.
– Support the implementation of risk mitigation and issue resolution strategies.
Quality Assurance
– Ensure project deliverables meet the quality standards and align with project objectives.
– Maintain, monitor and control delivery framework gates and adherence.
– Facilitate project reviews and lessons learned sessions to improve future project execution.

What You’ll Need To Succeed

– Bachelor’s degree in Business Administration, Project Management, or a related field.
– Proven experience (2 years) as a Project Coordinator or similar role in a PMO environment.
– Strong understanding of project management methodologies and best practices.
– Project Management Professional (PMP) and/or Prince 2 certification.
– Proficiency in project management tools and software.
– Strong analytical skills, ability to analyze a range of complex data and make decisions based on analytical findings
– Advanced Excel and data visualization reporting skills
– Excellent organizational and time management skills.
– Effective communication and interpersonal skills
– Ability to work independently as well as in a team and handle tight deadlines
– Attention to detail and accuracy.
– Retail experience is a plus.

What We Can Offer You  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.