Service Advisor (Automotive)-Especially in European Vehicles

Spread the love

·        To be the customer champion and deliver exceptional customer service.

·        To accurately invoice for all work completed, and provide initial diagnoses of vehicle faults.

·        Proactively communicate with customers if additional work is required, and explain safety, cost, and time impact.

·        Take details of vehicle history and faults, and provide customers with an estimate of time and cost.

·        Understand customer’s ongoing vehicle requirements & sell additional services and products to customers to increase the profitability of the service center.

·        Plan all jobs effectively to optimize workshop utilization, and offer additional services to customers when the workshop not working to capacity.

·        Ask when the customer would like the car to be ready.

·        Always explain to the customer their invoice & explain all job done.

  • ·        Inform customers when is the next service due.

Job Details

Posted Date: 2024-05-18
Job Location: Qatar – Doha
Job Role: Customer Service and Call Center
Company Industry: Automotive Repair, Spare Parts, & Support Services

Preferred Candidate

Gender: Male

JobDXB.com, in partnership with the 7 states of the UAE (Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah), is a leading job portal based in the country, connecting job seekers with opportunities across various industries in the region.

While we strive to provide a platform for employers and candidates to connect, it's essential to note that the content of job postings may vary, and we do not take responsibility for their accuracy or legitimacy. We advise applicants to exercise caution and diligence when applying for positions, ensuring thorough research and verification before proceeding with any application. Your career journey is important to us, and we encourage you to navigate it with care and discernment.