- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
- Keep records of customer interactions, process customer accounts and file documents.
- Collaborate with the managers to stay informed about changes in company rules and new projects.
- Identify practical challenges in a project to rectify the issues for final delivery.
Job Details
| Posted Date: | 2024-06-01 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Administration Support Services |
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