- Understand the demand of consumers to provide timely service and solutions.
- Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
- Collaborate with the technical team to solve ongoing issues with a product or service.
Job Details
| Posted Date: | 2024-06-29 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Automotive Manufacture |
Preferred Candidate
| Career Level: | Fresh Graduate |
| Degree: | High school or equivalent |
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