Senior Coordinator – Last Mile – Jeddah

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalyzed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What you’ll be doing  

The Last Mile Specialist I ensures smooth and effective deliveries of orders as needed and within delivery deadlines and quality and safety guidelines. Must ensure the complete maintenance of vehicles and report requirements to provide excellent customer service within the economic constraints.

Key Responsibilities

• Planning & Scheduling
• Plan and route the orders for delivery to customers, in line with customer requirements
• Updating delivery details to customers.
• Monitor the Loading of vehicles to ensure effectiveness and compliance to company procedures
• Weekly checking of vehicles to detect faults and service requirements
• Check that all necessary paperwork is completed when deliveries are made
• Coordinate with the garage and ensure complete vehicle repair
• Maintain repair and service history of the Company vehicles
• Keep track of vehicle expenses and monitor the same.
• Administrative Tasks and Reporting
• LPO preparation for distribution vehicle service, repair, vehicle hired
• Data entry for driver related information to produce required data for month end reporting
• Filing and other clerical tasks.
• Update trip sheet , vehicle log sheet and maintain data on excel sheets for reporting purposes
• Update, analyze and maintain distribution expenses (toll charge, petrol card, fuel charges, vehicle registration, maintenance charges etc.
• Track and report distribution running time and delivery time
• Maintenance and tracking of petty cash
• File and maintain all delivery manual note, good receipt note and replenishment order
• Track and resolve any accident/ incidents
• To work within, promote and identify improvements in company’s Quality Management System.
• Immediately report any breach in procedures, company policy or security to supervisor / management.

What you’ll need to succeed   

• Strong Foundation in high volume operational setup (ecommerce, FMCG, Logistics)
• Excellent communication skills
• Problem solving and handling stressful and complicated situations
• Responsible for creating and executing a world-class delivery experience 

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.