- Attend and manage formal calls and provide accurate and concise information without any delay.
- Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
- Explain all the essential details of the organization’s products and services to captivate the customer’s attention.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
Job Details
| Posted Date: | 2024-07-31 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Telecommunications |
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