Foreman – Al Futtaim Group

Key Duties & Responsibilities

• Responsible for maintain customer satisfaction level while retain them with the company.
• Coordinate the Department activities in order to improve the efficient level of body shop.
• Instruct body shop staff team to carryout quality job and monitor their tasks, guide & coach them in order to achieve high level of productivity of body shop.
• Handling the customer complaints / inquiries & drive the team towards high CSI.
• Achieve the given targets while maintaining high level of team morale & motivation.
• Preparation of repair estimates and coordinating with insurance companies for approvals.
• Manage the equipment’s & inventories of Service Dept. and submit proposals for purchase new tools & equipment’s when required.
• Ensure the best level of cleaning and housekeeping are maintained in the body shop.
• Ensure the best housekeeping practices are maintaining at Service Center at all times.
• Ensure the best safety practices are maintaining at Service Center office at all times.
• Maintain effective customer care in order to enhance / maintain the good image of the company.
• Support to Service Manager’s day to day work.

Job Details

Preferred Candidate