Recreation – Recreation Manager – Palmeraie Rotana Resort – Marrakesh

Prepare departmental annual budget and ensures sales and costs are in line throughout the year

Ensure optimum memberships and monitors levels constantly

Ensure that all employees are on boarded, trained to meet service requirements.

Engage specialised instructors, spa therapists, kids club attendant, lifeguard and ensures they have the necessary professional qualifications as well as the interpersonal skills

Maintain all areas relating to the recreation service in a spotless and hygienic

Ensure all Food Hygiene and Health & Safety Regulations are strictly adhered to and implements any legislation as required

Check that all department reports and correspondence are completed punctually and accurately

Follow the correct procedures for Employee requisitioning, training, developing and termination

Keep abreast of the latest developments in techniques, equipment, and makes appropriate recommendations to the management

Organise sports and social activities for Guests and members incorporating members’ requirements and feedback

Oversee the security of the recreation areas (kids club, spa and Bodyline and all animations areas)

Carry out duty management shifts to the Hotel standard and according to the schedule set by

the Executive Office

Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment

Handle customer complaints

Report if necessary any Guest complaints to Superiors immediately

Comply with the hotel environmental, health and safety policies procedures

Job Details

Preferred Candidate