- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Troubleshoot and resolve product issues and concerns.
Job Details
| Posted Date: | 2024-08-31 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Administration Support Services |
| Monthly Salary: | US $1,000 |
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