Relationship Manager – Saudi market – Uplift people

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Requirements

Job Requirements

SALES

  • Working with senior colleagues to define long-term organizational strategic goals, key customer relationships and business opportunities in light of the current market conditions
  • Planning for, prospecting and approaching key potential customer relationships, and their key decision makers, to identify key business opportunities
  • Finding potential new customer leads, presenting to them, ultimately converting them into clients, and growing future business – achieving sales targets and monthly Key Performance Indicators
  • Travel within KSA and the GCC as required to meet potential clients by growing, maintaining, and leveraging your network
  • Negotiate and close business deals – presenting solutions and services that meet or predict their customers’ future needs
  • Maintains an in-depth knowledge of the company’s products and services, and keeps abreast of current market conditions
  • Work with internal teams, business unit owners, subject matter experts, marketing staff, and other managers to increase sales opportunities to maximize revenue across the organization
  • As the external ‘face’ as the organization, act as an ambassador for the company and present an image that mirrors that of the client

CLIENT RETENTION

  • Manage relationships with clients and ensure they stay satisfied and positive with our services and solutions, and seek repeat or new business opportunities
  • Work with operation staff and other internal colleagues to meet customer needs
  • Delivering training on our solutions for clients

SALES PLANNING

  • Attend industry functions, such as association events and conferences, to raise brand, product and service awareness, and provide feedback and information on market and creative trends
  • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators

MARKETING

  • Ensure that high-quality services are delivered effectively, efficiently and consistently, whether it is direct or indirect communications
  • Make sure that the businesses marketing communications promote the right message to maintain a good brand image

REPORTING & LEADERSHIP

  • Submit weekly progress reports
  • Understand the company’s strategy, goals and purpose in order to continually enhance the company’s performance
  • Maintain customers account details on CRM

Job Details

Posted Date: 2024-08-14
Job Location: Saudi Arabia – Riyadh
Job Role: Sales
Company Industry: Call Centers & Customer Care Outsourcing

Preferred Candidate

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