Restaurant Receptionist – Selective touch llc شركة لمسة انتقائية

Reports to: Restaurant Manager

Summary: 

We are seeking a friendly and professional Hostess to join our team. The Hostess will be the first point of contact for guests, ensuring they receive a warm welcome and are seated promptly. The ideal candidate will have excellent interpersonal skills, a positive attitude, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

Guest Reception:

• Greet guests as they enter the restaurant with a warm and friendly demeanor.
• Provide guests with accurate wait time estimates during busy periods.
• Help guests to find their assigned tables and provide menus.
• Ensure special seating requests are accommodated when possible.

Reservations Management:

• Manage and maintain the reservation system, taking bookings over the phone and online.
• Confirm reservations and update the reservation system with guest details.

Seating Management:

• Organize seating arrangements to maximize restaurant capacity and minimize wait times.
• Coordinate with servers to ensure efficient table turnover.

Communication:

• Communicate with the kitchen and serving staff to ensure guests’ needs are met.
• Handle guest inquiries and complaints in a courteous and professional manner, escalating issues to the manager when necessary.

Operational Support:

• Maintain a clean and organized hostess area.
• Assist in maintaining the overall cleanliness and organization of the restaurant.
• Monitor the dining area to ensure a pleasant dining experience for all guests.

Administrative Duties:

• Maintain accurate records of guest numbers, reservations, and special requests.
• Assist with administrative tasks as required by the restaurant manager

Job Details

Preferred Candidate