Customer Service Representative – Choice Media Solution

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  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Job Details

Posted Date: 2024-09-12
Job Location: Pakistan
Job Role: Customer Service and Call Center
Company Industry: Telecommunications

Preferred Candidate

Degree: High school or equivalent

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