- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
- Identify practical challenges in a project to rectify the issues for final delivery.
Job Details
| Posted Date: | 2024-09-12 |
| Job Location: | Pakistan |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Telecommunications |
Preferred Candidate
| Degree: | High school or equivalent |
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