NAB Solutions is a Canada-based financial services and technology start-up poised to help everyday consumers navigate personal finance through our lender matching and credit repair services.
We are seeking a bilingual (English-French) customer service representative with experience managing high volumes of customer interactions efficiently and accurately.
This fully remote role requires 15-20 hours of work per week, based on the Mountain Time Zone during weekends. The position has a strong potential to become full-time after a 6-month probationary period, with the possibility of an earlier transition based on performance.
What Your Day-to-Day Will Look Like (But Are Not Limited To)
- Resolve customer issues promptly to ensure customer satisfaction and loyalty.
- Maintain thorough and accurate records of customer interactions and transactions.
- Proactively reach out to customers to gather feedback and identify areas for improvement.
- Provide timely and accurate responses to customer inquiries.
- Proactively reach out to customers to gather feedback and identify areas for improvement.
Job Details
| Posted Date: | 2024-09-23 |
| Job Location: | Canada – Calgary |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Financial Services |
Preferred Candidate
| Nationality: | Algeria; Morocco; Tunisia |
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