Sales Analyst, Data & Analytics – Luxury Tech

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What You’ll Be Doing

As a critical member of the Luxury Tech team, the Sales Analyst, Data & Analytics – Luxury Tech will drive data insights and reporting excellence, playing a key role in empowering the sales team with actionable information. This role will oversee sales reporting, analyze performance metrics, and create compelling presentations that support strategic decision-making. By acting as a trusted partner to the team, the Specialist will ensure seamless flow and interpretation of data across the organization. The ideal candidate is analytical, organized, and able to communicate insights effectively to both technical and non-technical stakeholders.

Key Responsibilities:

• Sales Reporting & Analytics:
• Oversee the preparation, analysis, and distribution of regular sales performance reports across multiple channels.
• Build and maintain dashboards to track KPIs, monitor trends, and support decision-making.
• Identify insights and opportunities for growth, working with team members to continuously optimize reporting processes.
• Data-Driven Insights:
• Analyze and interpret sales data to highlight key trends, gaps, and performance drivers.
• Collaborate closely with sales and business teams to understand and respond to evolving data needs.
• Offer data-backed recommendations that contribute to shaping sales strategies and operational improvements.
• Strategic Presentation & Communication:
• Craft visually compelling presentations that communicate insights and recommendations in a clear, impactful way.
• Serve as an analytical resource, providing insights and reports that drive forward strategic discussions.
• Act as a reliable point of contact for internal stakeholders in data-related matters, ensuring continuity and clarity in reporting.
• Collaboration & Process Improvement:
• Partner with cross-functional teams to enhance CRM capabilities and reporting tools.
• Assist in the development, testing, and roll-out of new reporting features and functionalities.
• Support data validation efforts, safeguarding the accuracy and reliability of data used in decision-making.

What We Can Offer You  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.