Are you passionate about delivering exceptional customer service?
We are seeking enthusiastic individuals to join our team as Call Center Representatives.
As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless experience.
Responsibilities:
– Handle calls from customers regarding inquiries, complaints, billing, and technical issues.
– Provide accurate and efficient solutions to ensure customer satisfaction and retention.
– Maintain detailed and accurate records of customer interactions and transactions.
– Collaborate with other departments to escalate and resolve complex issues.
– Stay up to date with product knowledge and services to better assist customers.
Benefits:
• Attractive Salary, KPIs and Connectivity allowance.
• Fully paid training.
• Hybrid work opportunity.
• Social and Medical Insurance.
• Healthy work environment.
• Transportation is provided.
Job Details
| Posted Date: | 2024-12-19 |
| Job Location: | Egypt – Cairo |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Call Centers & Customer Care Outsourcing |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Egypt |
| Degree: | Bachelor’s degree |
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