Learning & Development Specialist

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women’s Empowerment Principles.

What you’ll be doing  

As a Learning & Development Specialist within the Leadership and Wellbeing Academies, you will play a vital role in shaping leaders and fostering a culture of well-being. 

You will be responsible for the design, delivery, and evaluation of leadership and well-being initiatives that align with business goals, organizational strategy, and employee development needs.

Your key responsibilities will include:

Program Development and Delivery

• Design and deliver impactful leadership development programs focusing on Leading Self, Leading Teams, and Leading Business themes.
• Develop well-being initiatives integrating resilience, mindfulness, and psychological safety aligned with organizational goals.
• Ensure the program content aligns with the organization’s leadership model, especially Servant Leadership, incorporating elements from the Wellbeing Academy such as emotional intelligence, mental health, and self-motivation.
• Identify, source, and integrate external tools, resources, and Subject Matter Experts (SMEs) to enrich program offerings.

Stakeholder Collaboration

• Collaborate with the Director of the Leadership Academy and Wellbeing Academy, the VP of People, People Partners, and Talent Management to identify leadership and well-being needs across the organization.
• Engage with external facilitators, coaches, and learning providers to curate and deliver high-quality, innovative solutions.
• Partner with the Digital Academy to integrate immersive learning, VR, and AI into leadership and well-being programs.

Consultancy and Needs Analysis

• Conduct Learning Needs Analyses (LNAs) for leadership and well-being, leveraging data from performance management, employee feedback, and organizational surveys.
• Benchmark against industry best practices, providing actionable insights to ensure the academies remain at the forefront of leadership and well-being development.
• Develop policies, SOPs, and documentation to support governance and strategic alignment of academy offerings.

Project Management

• Plan, execute, and monitor leadership and well-being projects, ensuring alignment with strategic priorities and timely delivery.
• Develop and manage metrics to track program adoption, engagement, and impact, providing insights for continuous improvement.
• Drive the implementation of initiatives such as leadership offsites, coaching programs, and well-being workshops, ensuring seamless execution.

Instructional Design

• Create engaging, research-backed instructional materials for leadership and well-being topics, including workshops, e-learning modules, and self-paced resources.
• Innovate with design methodologies to enhance user experience and engagement and cater to diverse cultural and organizational needs.
• Continuously update and refine content to reflect the latest trends and organizational priorities.

Facilitation and Training Delivery

• Facilitate workshops on Servant Leadership, Holistic Leadership, and other topics, such as building trust and resilience.
• Deliver well-being sessions covering mindfulness, emotional intelligence, and mental health awareness.
• Co-facilitate sessions with SMEs and leaders, ensuring contextual relevance and practical application.

Stakeholder Engagement and Recognition

• Cultivate strong relationships with program participants, sponsors, and internal stakeholders to drive the adoption and advocacy of academy initiatives.
• Implement recognition programs to celebrate leadership and well-being milestones and achievements.
• Advocate for leadership and well-being as integral pillars of organizational culture.

What you’ll need to succeed

• You possess substantial experience in Learning and Development and executive coaching, coupled with a strong understanding of leadership frameworks, well-being methodologies, and cultural dynamics in complex organizations.

• You possess a Bachelor’s degree in HR, Psychology, Organizational Development, or a related field. A master’s degree is a plus.
• You have a demonstrated expertise in designing and delivering leadership and well-being programs.
• You possess strong facilitation and instructional design skills, strong executive coaching skills, as well as excellent project management and stakeholder engagement abilities.
• You are preferably proficient in learning technologies, with a strong understanding of immersive tools such as Virtual Reality (VR) and Artificial Intelligence (AI).
• You are passionate,  eager to learn, and possess a growth mindset.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.