- As a Front Office Manager, you will handle guest inquiries, complaints, and special requests promptly and effectively, striving to exceed guest expectations and enhance overall guest satisfaction.
- Handle guest inquiries, complaints, and special requests in a timely and empathetic manner, striving to exceed guest expectations.
- Work closely with other departments to enhance guest satisfaction and align front office services with the overall hotel experience.
- Foster interdepartmental synergy to create a cohesive guest experience and achieve common objectives.
- Respond to guest inquiries, complaints, and special requests with tact and professionalism, turning challenges into opportunities for delighting guests.
- Ensure seamless room reservations and collaborate with various departments to meet guests’ specific needs and preferences.
- Be responsible for coordinating guest room bookings and working cross-functionally with other departments to ensure guest satisfaction.
Job Details
| Posted Date: | 2025-04-21 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Catering, Food Service, & Restaurant |
Preferred Candidate
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