Customer Relations Officer – Al Othman Portfolio

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● Handle PCC venue bookings and other services (E.g.: venue set-ups)

● Build relationships with clients

● Address clients’ needs and concerns efficiently and effectively

● Follow and Research clients’ business needs

● Conduct final checks at the day of the event (e.g., tables, technology) to ensure everything

meets standards

● Ensure clients adhere to contract terms & conditions

● Evaluate events through client’s feedback and make the necessary changes

● Conduct research to evaluate competition and retain clients

● Collaborate with internal teams (e.g., accounting, management) to address clients’ needs

● Manage correspondence with Management, clients and collaborators

● Ensure the inventory list and technical equipment are functional and up to date

● Handle incoming walk-in clients, phone calls, appointments and messages

● Provide monthly and annually based reports on the venues

● Proofread and edit contracts, agreements & other correspondences

● Conduct client satisfaction surveys

Job Details

Posted Date: 2023-06-18
Job Location: Hawali, Kuwait
Job Role: Sales
Company Industry: Tourism, Museum, & Cultural

Preferred Candidate

Career Level: Entry Level

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